Customer Journey (2026) - MobileViewer Movies

Customer Journey

2026

1h 25m

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Overview

In the Netherlands, the integration process for refugees is called a "Customer Journey." Refugees are seen as customers, guided through an endless chain of forms, rules, and institutions: a system designed for efficiency but experienced as a labyrinth. Customer Journey follows a large Syrian family seeking a home for the family and two sisters of Somali descent who are part of the LGBTQ community and dream of becoming actresses as they navigate this complex system. Around them, civil servants, volunteers, and social workers do their best to help, often in humorous and touching ways, yet hopes frequently collide with procedures. The film reveals a world where bureaucracy meets good intentions, where dreams are tested by rules, and after navigating it all, have the hopes that brought you here been realized?

Status: Released

Language: NL

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Production Information

Production Companies

Newton Film

Production Countries

Netherlands

Spoken Languages

Arabic English Dutch

Quick Facts

Original Title	Klantreis
Release Date	March 21, 2026
Status	Released
Language	NL
IMDb ID	tt38866812

Cast

Key Crew

Ton Van Zantvoort

Director

Ton Van Zantvoort

Producer

Annerose Langeveld

Producer

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